Local search audit: what should a real diagnosis contain?

Twenty checks across five parts, the alert thresholds, and the deliverable to demand from a supplier

The essentials

  • Five parts: the Google Business Profile listing, reviews, consistency of your details, the local website, local citations and links.
  • Twenty checks doable in two hours with free tools.
  • The deliverable: a status / fix / priority table, not a thirty-page report.
  • When: before hiring a supplier, after a fall in calls, and once a year.

A local search audit answers one question: why doesn't my business appear (or appear any more) in the local pack on the queries that matter to me, and what should be fixed first? Unlike a complete SEO audit, it concentrates on the local signals: the Google listing, reviews, consistency of your details, the site and local mentions. Here are the twenty checks it should contain, with the thresholds that trigger action.

Part 1: the Google Business Profile listing (checks 1 to 7)

#ControlAlert if
1The listing is claimed and verified, and owned by the businessUnverified, or the owner is a former supplier
2No duplicate listingTwo listings for the same business
3An exact primary category, relevant secondary onesA generic category, or one different from the competitors at the top
4A compliant name (no keywords or town added)A risk of suspension
5Complete information: hours, phone, site, description, services, attributesA completeness score below 100%
6Photos: number, quality, recencyFewer than 10 photos, or none in 6 months
7Activity: posts, questions and answers, suggested edits pendingNo post in 3 months

The optimisations in detail are in optimising your Google Business Profile.

Part 2: reviews (checks 8 to 10)

#ControlAlert if
8Number and rating, compared with the three local pack competitorsFewer than half the reviews of the third in the pack, or a rating below 4.3
9Freshness: reviews in the last 90 daysNo recent review
10Response rate and quality of responsesUnder 80% responded to, or generic responses

The collection and response method is in Google reviews and local visibility.

Part 3: consistency of your details (checks 11 to 12)

#ControlAlert if
11Identical NAP on the listing, the site and social mediaAny variation in name, address or phone
12Old details still present on the web (search the number and the address in quotes)An old address on a visible directory

Part 4: the local website (checks 13 to 17)

#ControlAlert if
13A page dedicated to the business (or one per location / area)Only a generic home page
14NAP in the footer and on the contact page, with a clickable phone numberDetails missing or shown as an image
15Valid LocalBusiness structured dataMissing or failing the rich results test
16Local keywords in the titles and H1s (activity + town)Titles with no geographic mention
17Mobile speed and usabilityLCP above 2.5 s on mobile

See structuring a site's local pages and Schema.org for local SEO.

#ControlAlert if
18Presence on the reference directories (the main local listings, trade directories, Apple Maps, Bing Places)Absent from the main ones
19Links from local sites (press, associations, partners, the council)No local referring domain
20Local pack rankings on 5 queries from 3 points in the areaAbsent from the top 3 on the main queries

The method is in local citations and tracking your position on Google Maps.

The deliverable to demand

A useful audit fits in one table: for each of the twenty checks, the status (compliant, to be fixed, critical), the precise fix, the priority and the estimated time. The critical fixes (an unverified listing, a duplicate, a wrong category, an inconsistent NAP) are dealt with within the week; the others within the month. A thirty-page report of screenshots with no action plan isn't an audit. That format also serves to judge a supplier: see choosing a Google Business Profile supplier.

Our advice: start the audit with check 20: type your five main queries from three places in your area, on mobile, in a private window. In ten minutes you will know where you stand and who your real competitors are; the other nineteen checks explain the gap.

After the audit

The fixes follow the order of the ten-step action plan, and monthly tracking rests on the local SEO KPIs. For a network of several locations, the audit is done listing by listing with a consolidated table, as described in multi-location local SEO.

How GreenRed helps

Rather than juggling several tools, GreenRed's Google Business Profile module brings these metrics together in a single dashboard, compares them over time and tells you which actions come first. You can try it free, with no card, from the Pricing.

Frequently asked questions

How much does a local SEO audit cost?

Between €300 and €800 excluding VAT for one location with a freelancer or an agency, often included in a listing management service. It can also be done in-house in two hours with this checklist and free tools; a marketing platform then automates the tracking of the checks.

What is the difference between an SEO audit and a local SEO audit?

The SEO audit covers the whole site and its visibility on national queries: technical, content, popularity. The local SEO audit concentrates on the Google Business Profile listing, reviews, consistency of your details, the site's local pages and citations. A local business needs both, with local first.

Which tools should you use for a local SEO audit?

The Google Business Profile listing itself (statistics, completeness), Google Maps in a private window for rankings, a search of the number and the address in quotes for NAP, Google's rich results test for structured data, PageSpeed Insights for mobile. A local rank tracking tool completes the set for regular readings.

How often should you audit your local SEO?

A full audit once a year and before any change of supplier, plus a monthly check of three metrics: local pack position on the main queries, actions from the listing, reviews received. Redo an audit after a move, a change of name or an unexplained fall in calls.

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